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Zzoomm Business Broadband
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ZZzoomm is an independent full fibre network operator that launched in 2018. The company installs and operates its own fibre-to-the-premises (FTTP) infrastructure, focusing mainly on towns and smaller urban areas in England.
This guide provides an in-depth look at Zzoomm’s business broadband services, helping small and medium-sized businesses assess whether Zzoomm is the right provider for their connectivity needs.
Zzoomm business broadband customer service
Let’s take a look at how you can reach Zzoomm’s customer service team for support:
Zzoomm business broadband contact number
To contact Zzoomm’s customer service team, call 0333 311 9933. They are available Monday to Friday 8 am-8 pm and Saturdays and bank holidays 9 am-5 pm.
Zzoomm business broadband customer login
You can log in to your My Zzoom account to view bills, manage your broadband settings, and access support resources.
Zoomm business broadband other contact options
You can contact Zzoomm via email by filling in their online contact form on their website.
Full fibre
All Zzoomm business broadband services are delivered over full fibre business broadband connections, with no reliance on copper phone lines. Packages start at 150 Mbps and can reach up to 2.3 Gbps depending on location. These services offer symmetrical upload and download speeds, low latency, and reliability that supports data-heavy activities such as business VoIP phone systems, cloud applications, and video conferencing.
Leased Line
For larger organisations, Zzoomm is also a leased line provider that offers dedicated connections with uncontended bandwidth.
Zzoomm’s leased line business broadband services support speeds of up to 10 Gbps and are designed for enterprises that need guaranteed performance for critical operations.
Zzoomm business broadband features
Our experts have evaluated the key features of Zzoomm’s business broadband contracts:
Zzoomm business broadband routers
Zzoomm provides a WiFi 7 Hub with all business broadband packages. This business broadband router supports the latest wireless standards, features multiple gigabit LAN ports, and delivers strong coverage, making it suitable for high-speed full fibre connections. Businesses can also use their own networking equipment if preferred.
Guest WiFi
The supplied Wi-Fi 7 Hub allows businesses to set up a secure guest Wi-Fi network. This enables visitors and customers to access the internet while protecting the main local area network.
Cybersecurity
Zzoomm broadband packages include basic network security features built into the Wi-Fi 7 Hub. Businesses with higher security requirements can add their own firewalls or dedicated cybersecurity software to extend protection.
Static IPs
A static IP address is included as standard with Zzoomm business broadband contracts. Additional static IPs can be requested for organisations that need more, such as for hosting servers or enabling remote access.
Zzoomm Business Broadband Reviews
Zzoomm holds a strong Trustpilot rating of 4.7, reflecting positive feedback from customers across its full fibre network. While most reviews relate to residential users, the experience of speed, installation, and service is equally relevant for business broadband customers.
Pros:
- Fast speeds: Customers highlight Zzoomm’s ability to deliver the advertised speeds, with symmetrical upload and download speeds making a noticeable difference for work applications.
- Modern equipment: The supplied Wi-Fi 7 Hub and straightforward setup are well-received, particularly for those needing reliable connectivity without requiring extra technical effort.
- Positive customer service: Many reviews praise Zzoomm’s local installation teams and responsive support, noting clear communication throughout the connection process.
Cons:
- Limited coverage: Zzoomm is only available in towns where its network has been built. Businesses outside these areas are currently unable to access the service.
- Newer network: As a relatively new provider, some businesses may find fewer advanced add-ons (such as SD-WAN solutions) compared with larger, long-established business broadband providers.
How much is Zzoomm business broadband?
Zzoomm publishes business broadband prices on its website, with packages starting from around £34 per month for entry-level full fibre and increasing for higher speed tiers. However, these prices can vary depending on location, availability, and current promotions.
Because Zzoomm only operates in specific towns where it has built its own network, not all businesses will be able to access these packages. For the most accurate pricing, it is best to contact Zzoomm directly.
For tailored assistance, enter your details on our business broadband comparison page to speak with our broadband experts, who can help you review Zzoomm business broadband packages alongside other providers available in your area.