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Best business broadband providers
A list of the best business broadband providers out there. A deep dive into each provider and how they could benefit you as your new business broadband provider.
British Telecoms business broadband
BT is the world’s oldest communications company; in the past, it was the monopoly telecom provider for the UK. In modern times, BT is the internet service provider with the highest satisfaction rating, according to Ofcom.
BT business broadband uses the EE mobile networks to provide an ‘unbreakable broadband’ service that relies on 4G when there is a problem with your broadband connection.
BT is the world’s oldest communications company; in the past, it was the monopoly telecom provider for the UK. In modern times, BT is the internet service provider with the highest satisfaction rating, according to Ofcom.
BT business broadband uses the EE mobile networks to provide an ‘unbreakable broadband’ service that relies on 4G when there is a problem with your broadband connection.
Sky business broadband
The Sky Group is an international broadcaster and telecommunications company. Sky’s routers are 4G enabled, providing a backup connection should there be a problem with your tethered internet connection.
Sky Business broadband offers broadband products to companies of all sizes, from small businesses to large organisations with complex connectivity requirements.
The Sky Group is an international broadcaster and telecommunications company. Sky’s routers are 4G enabled, providing a backup connection should there be a problem with your tethered internet connection.
Sky Business broadband offers broadband products to companies of all sizes, from small businesses to large organisations with complex connectivity requirements.
TalkTalk business broadband
TalkTalk has invested heavily in its next-generation broadband infrastructure and is fast becoming one of the largest, most connected internet networks. TalkTalk business already provides internet services to over 180,000 British companies.
In 2023, TalkTalk business broadband reached a milestone of 10,000 Trustpilot reviews while achieving an Excellent Score.
TalkTalk has invested heavily in its next-generation broadband infrastructure and is fast becoming one of the largest, most connected internet networks. TalkTalk business already provides internet services to over 180,000 British companies.
In 2023, TalkTalk business broadband reached a milestone of 10,000 Trustpilot reviews while achieving an Excellent Score.
Virgin Media business broadband
Virgin is a Reading-based telecommunications company that provides business broadband packages to small, medium and large companies nationwide. The broadband Virgin provides is backed up by Virgin’s mobile 4G network offering.
Virgin Media business broadband’s growing fibre network provides speeds of up to 1,000Mbps, now available to over 15 million UK premises.
Virgin is a Reading-based telecommunications company that provides business broadband packages to small, medium and large companies nationwide. The broadband Virgin provides is backed up by Virgin’s mobile 4G network offering.
Virgin Media business broadband’s growing fibre network provides speeds of up to 1,000Mbps, now available to over 15 million UK premises.
Vodafone business broadband
Vodafone is a UK-based global telecommunications company operating networks in over 22 countries. Vodafone won the Best for Business category at the Mobile Industry Awards 2023 for its innovative V-Hub platform.
Vodafone business broadband has over 30 years of experience keeping businesses connected across the UK.
Vodafone is a UK-based global telecommunications company operating networks in over 22 countries. Vodafone won the Best for Business category at the Mobile Industry Awards 2023 for its innovative V-Hub platform.
Vodafone business broadband has over 30 years of experience keeping businesses connected across the UK.
bOnline business broadband
bOnline is a small business specialist focused on providing connectivity solutions to SMEs. In 2022, bOnline was awarded by the Evening Standard in their Business Solutions category and maintained an Excellent Trustpilot score.
bOnline business broadband provides an affordable commercial broadband solution using BT’s Openreach network.
bOnline is a small business specialist focused on providing connectivity solutions to SMEs. In 2022, bOnline was awarded by the Evening Standard in their Business Solutions category and maintained an Excellent Trustpilot score.
bOnline business broadband provides an affordable commercial broadband solution using BT’s Openreach network.
Onebill business broadband
Onebill is a broadband provider dedicated to small British businesses. Onebill focuses on attracting customers by providing a superior level of customer service to small business owners that feel neglected by the larger broadband providers.
Onebill Business broadband has over 15 years of experience serving exclusively small businesses and promises never to be beaten on price.
Onebill is a broadband provider dedicated to small British businesses. Onebill focuses on attracting customers by providing a superior level of customer service to small business owners that feel neglected by the larger broadband providers.
Onebill Business broadband has over 15 years of experience serving exclusively small businesses and promises never to be beaten on price.
XLN business broadband
XLN is a London-based commercial provider of Unlimited Broadband, Mobile & data, and Card Machine solutions exclusively tailored to small businesses, focusing on world-class customer service.
XLN business broadband has supported small UK businesses for over 20 years, tailoring their packages to small business needs.
XLN is a London-based commercial provider of Unlimited Broadband, Mobile & data, and Card Machine solutions exclusively tailored to small businesses, focusing on world-class customer service.
XLN business broadband has supported small UK businesses for over 20 years, tailoring their packages to small business needs.
Hyperoptic business broadband
Hyperoptic operates its own independent full-fibre broadband network, giving businesses access to affordable Gigabit internet and can provide an even faster connection with their Leased Line business service.
Hyperoptic’s business broadband packages have dedicated customer support and workday SLAs as standard.
Hyperoptic operates its own independent full-fibre broadband network, giving businesses access to affordable Gigabit internet and can provide an even faster connection with their Leased Line business service.
Hyperoptic’s business broadband packages have dedicated customer support and workday SLAs as standard.
How to choose the right business broadband provider
Choosing the right business broadband provider is essential; here are three easy steps to ensure you choose the right supplier for your business.
Your business broadband needs
Understand what you require from a new business broadband supplier. Is it speed? Security? Price?
Compare the market
Compare business broadband deals and review each in line with your key requirements.
Choose your preferred provider
Once you’ve reviewed the selection of business internet providers, you can switch to your preferred supplier. Enjoy!
Business internet provider types
If you’ve started to review your options for your next business broadband provider, you may notice that the promises being made are very similar from one provider to the next.
However, there is an important distinction between two types of business broadband providers: internet service providers and virtual internet service providers. Let’s explore both types:
Internet Service Providers
An internet service provider is a business broadband provider that operates and maintains their own network.
BT, Vodafone and Virgin are all examples of business broadband providers that operate their fibre networks. Running their network has a significant advantage in directly fixing problems that occur on the network rather than relying on third parties.
Virtual Internet Service Providers
Virtual Internet Service Providers are business broadband providers that have their brand but use the network of another business broadband provider.
Sky, bOnline and Onebill are examples of business broadband providers using the Openreach network instead of having their own.
Virtual Internet Service Providers often focus on higher quality customer service while leaving the network provider to worry about the details of operating the actual infrastructure.
Why should I switch business broadband providers?
Changing business broadband providers can seem daunting, especially for larger businesses with complex connectivity needs.
However, sometimes switching business broadband providers is the best option, and here are the most common reasons why:
Customer service needs to be better, and you are dissatisfied
It’s important to feel supported by your business broadband provider.
A disruption in your office broadband connection will quickly grind most businesses to a halt, so it’s vital to have a responsive customer service department that you trust to resolve your issues quickly.
It’s worth considering switching to a business broadband provider that offers priority customer support for companies.
Upgrading your business broadband to something faster
Full fibre broadband networks are expanding across the country and becoming available to more and more commercial properties.
Upgrading to full-fibre broadband for your business is an opportunity to consider switching business broadband providers.
To benefit from full fibre, your business broadband provider must install a dedicated fibre broadband cable and upgrade your routers, even if you stick with your existing provider.
We recommend comparing your upgrade offer from your current provider to the deals our trusted business broadband providers offer.
Read our guide on business broadband routers.
Your broadband needs are getting more complex
As companies grow, their broadband needs get more complex. Some providers specialise in basic broadband for small businesses, while others support huge enterprises.
If you find that your current provider can no longer satisfy your needs, it could be time for a change. Some business broadband providers offer dedicated account managers for larger enterprises that will provide expert advice and support the complex needs of larger organisations.
Finding a cheaper business broadband provider
Business broadband contracts typically commit your company to several years. As your contract ends, it’s a great time to consider whether there are cheaper business broadband providers that can offer an equally good service.
For small businesses, switching broadband providers is quite simple, and your connection will only have a short interruption outside of the working day.
When your contract ends, see if you can make a saving through a simple business broadband provider switch.
Types of business broadband provider connections
Business broadband providers offer various ways to connect your business to the Internet.
When choosing your next business broadband provider, it’s essential to carefully consider the options you have available in the different broadband connection types. Here’s a summary of your choices from fastest to slowest.
Leased line business broadband providers
Speeds: Up to 10,000 Mbps
A leased line broadband provider offers a dedicated ethernet cable from your business all the way to a local internet exchange.
Leased-line broadband providers offer unparalleled internet speed and the highest levels of security and are recommended for large organisations.
For more information, check out our dedicated page on leased line broadband.
Full fibre business broadband providers
Speeds: Up to 1,000 Mbps
A full fibre business broadband provider will install a dedicated fibre cable from your business onto the local fibre network.
Full fibre broadband offers a ten times faster connection than an equivalent standard fibre-to-the-cabinet fibre connection. Full fibre networks are spreading rapidly and are a significant improvement in quality at an affordable price to most businesses.
Cable business broadband providers
Speeds: Up to 1,000 Mbps
Virgin Media Business Broadband alone offers a cable business broadband service.
Virgin Media uses a coaxial cable to deliver gigabit broadband speeds to businesses on their fast-expanding proprietary fibre broadband network.
GFast business broadband providers
Speeds: Up to 330 Mbps
GFast business broadband providers offer the fast broadband service available in some regions which can’t currently benefit from full fibre broadband.
Openreach operates a GFast broadband service in only a few regions, but it can be the best option for businesses looking for a fast and cheap connection. Find out more on our dedicated page on GFast broadband.
Satellite business broadband providers
Speeds: Up to 220 Mbps
Business broadband provider Starlink now offers a reliable satellite broadband service to companies in remote areas.
Using Starlink requires an initial investment in the necessary equipment but allows your business to connect from anywhere.
Mobile business broadband providers
Speeds: Up to 100 Mbps
Small businesses increasingly opt for a simple 5G mobile business broadband provider as a cheaper alternative to tethered broadband.
More commonly, business broadband routers are backed up with mobile broadband capabilities to offer an alternative if your connection has a problem.
Fibre-to-the-cabinet business broadband providers
Speeds: Up to 80 Mbps
Fibre-to-the-cabinet broadband is often just referred to as “fibre optic broadband” and means that your provider uses the copper landline cable already installed at older commercial property to provide broadband.
Fibre to the cabinet broadband providers offer a cheap solution to small businesses with limited connectivity needs.
ADSL business broadband providers
An ADSL broadband service uses the phone line into your business property to provide a broadband connection.
Much higher broadband speeds can now be achieved with fibre optic broadband connections. However, this is limited based on your location.
The majority of the broadband providers in our list above offer an ADSL package.
Business broadband providers – FAQs
All your questions on business broadband providers are answered by our business broadband experts:
Which business broadband supplier offers fibre optic?
Fibre optic broadband is the latest development in broadband technology, offering a fast and highly reliable broadband connection.
All of the broadband providers above offer a fibre service, but make sure you understand which one your are getting:
- Fibre to the Cabinet (FTTC) is the most common but only uses fibre cables to your local street.
- Fibre to the Premises (FTTP) offers a fibre connection all the way into your property but is only currently supported by a handful of the broadband providers above.
Get the best business broadband deals with Business Broadband Hub.
How reliable are business broadband providers?
The reliability of business broadband providers varies depending on the provider, the type of service, and the location of the business.
Business broadband providers are more reliable than residential broadband providers. This is because business broadband providers typically have dedicated infrastructure and support teams focused on providing a high level of service.
When looking at the reliability of business broadband providers, here are some factors that affect reliability in the connection:
- The type of service – Fibre optic connections are generally more reliable than copper-based connections.
- The location of the business – Businesses that are located in remote areas may experience more outages than businesses that are located in urban areas.
- The provider’s infrastructure – Providers with a well-maintained infrastructure are generally more reliable than providers with an outdated infrastructure.
- The provider’s support team – Providers with a responsive and knowledgeable support team are generally more reliable than providers with a slow or unresponsive support team.
Tips for choosing a reliable business broadband provider:
- Get quotes from multiple providers.
- Read reviews from other businesses that have used the provider.
- Ask about the provider’s uptime guarantee.
- Make sure the provider has a good reputation for customer service.
- Choose a provider that offers service-level agreement.
Where can I find the SLA for each business broadband provider
When choosing your next business broadband provider, the two most important SLAs to consider are uptime and time to repair.
The SLAs in a particular deal will be set out in the terms and conditions on each provider’s particular package. We recommend identifying the SLA of a broadband provider before signing up for a new broadband contract.
Typically a business broadband provider will provide advanced support options on their broadband packages offering better SLAs and allowing you to tailor the deal to the requirements of your business.
How do I choose a business broadband provider?
The first step to choosing a business broadband provider is understanding the connections available at your commercial property. We recommend using the Ofcom broadband coverage checker to discover what’s available.
Once you understand your connection type, we recommend using a business broadband comparison service to easily collect quotes from multiple business broadband providers.
Can I switch to a new business broadband provider if I’m still contracted?
Yes, it is possible to terminate a business broadband contract early, but you’ll likely need to pay a termination fee.
We recommend carefully reviewing your existing contract’s terms and conditions carefully to understand the implications. Suppose your current business broadband provider hasn’t delivered the promised speed on your contract. In that case, they may release you from your contract early or else work with their engineers to resolve the issue.
Is Vodafone Business broadband any good?
Vodafone is a giant global telecommunications company that provides reliable broadband service to thousands of businesses.
Check out our dedicated Vodafone business broadband pages for the latest commercial broadband packages this well-known provider offers.
Does Virgin Media do business broadband?
Yes, Virgin Media are a broadband provider offering services to commercial customers.
Virgin Media offers broadband to small businesses all the way up to organisations with over 250 customers and large public sector organisations.
Check out our dedicated page on Virgin Media business broadband for the latest offerings.
Who is the best business broadband supplier?
There’s no individual “best business broadband supplier”. As you can see from our list above, there are many different business broadband providers, each with its own strengths and weaknesses.
The best business broadband supplier for your company depends on your particular broadband needs.
If it’s a really responsive customer services department, one of the virtual internet service providers could be the answer. If it’s raw speed, then you are looking for, then a full fibre business broadband package could be the way to go.
It could be worth considering the savings your business can make by bundling your broadband with a phone and VoIP service offered by some of the broadband suppliers above.
Which type of broadband service is the cheapest?
Generally, it is dial-up. However, no one really uses this anymore because it doesn’t provide fast, reliable service. The next cheapest is a standard ADSL Broadband connection.
If your business doesn’t need hugely fast and efficient speeds, then an ADSL connection will be enough for you to run your business.
Do I have to use business broadband?
No, a home broadband deal can get your business online.
Ultimately, a basic home and business broadband deal will use the same fibre optic cables and technology to connect to the internet.
Companies will spend a little more on a business broadband package due to additional customer support and security offered by business broadband providers. See above for the benefits of switching business broadband provider.
Are business broadband providers faster?
Not necessarily; it depends on your chosen broadband provider and package.
Typically, businesses need faster broadband packages to deal with the additional bandwidth required to connect multiple employees or customers to a Wi-Fi network.
Businesses needing fast broadband will use a leased line connection which can provide a massive 10 Gbps but comes at a cost significantly higher than a home broadband package.
Check out our comprehensive guide to business broadband prices for more information.