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Compare business VoIP phone systems
Are you looking to upgrade your business communication? Say goodbye to outdated landlines and hello to modern, feature-packed VoIP systems that save you money and boost productivity.
With a VoIP system, you’ll enjoy lower costs, greater flexibility, and advanced features designed for today’s businesses. Ready to find the perfect solution? Here’s how we can help:
Your requirements
Enter a few key details above about your business, including your address and the number of business phone line users.
Speak with an expert
Review tailored quotes and speak with our VoIP experts to explore the options that fit your business needs.
Sign up
Choose the best deal, sign up, and enjoy the benefits of a modern, cost-effective VoIP phone system.
Why use us for your business VoIP solutions
Find out why so many businesses trust us to upgrade their phone systems. From expert advice to trusted providers, we’re here to make your transition to a business VoIP system smooth and successful.
Trusted providers
We partner with reputable VoIP suppliers, ensuring you get high-quality service and great value.
Expert advice
Speak with our VoIP experts, who understand your business needs and will help you choose the perfect system.
Hassle-free
Our team makes the transition straightforward by supporting you through every step of the deployment process.
What’s included in a business VoIP phone system
A business VoIP phone system typically comes with everything you need to get started immediately. While advanced VoIP features and integrations can be added later, most business VoIP providers include a core set of tools and services in their standard packages.
Here’s what’s typically included:
Phone numbers and extensions
Most business VoIP providers supply local, national or non-geographic numbers, along with user extensions and direct-dial options.
Cloud-based phone access
Access your phone system from anywhere using desktop or mobile apps. VoIP systems support flexible working and allow teams to stay connected.
Voicemail and call forwarding
Standard features include voicemail-to-email, call forwarding and basic routing. These tools help you manage calls smoothly even when staff are unavailable.
VoIP analytics and monitoring
Many systems now include basic VoIP analytics, helping you track call volumes, user activity and missed calls. This is useful for spotting service gaps or customer service trends.
Admin portal and user controls
An online portal is typically provided to manage users, set call routing rules, and monitor system activity. Some include business VoIP integration with CRMs as part of the setup.
Customer support
Most packages come with access to basic customer support, with options to upgrade to premium service tiers if required.
Choosing the right VoIP system for your business
The most important aspect of choosing the right VoIP system is assessing your business’s communication needs. Below are the three most important points to consider.
Number of users
Determine how many employees will need user access to the VoIP system. Think about current staff numbers and how your team might grow, so you can choose a VoIP system that can expand easily as your business develops over time.
Features requirements
Review the full list of VoIP features and decide which ones are essential for your day-to-day operations. This helps narrow down the most suitable business VoIP systems and ensures you’re not paying for tools your team won’t use.
Call volumes and types
Understand your average call volume, peak times, and the types of calls (e.g., internal, customer service, international). To avoid additional charges, we recommend choosing a VoIP package that includes your standard usage within the monthly subscription.
What is the best VoIP phone system?
There’s no one-size-fits-all answer. The best VoIP phone system is the one that fits your business needs, budget and setup. Each supplier offers something different, so it’s important to assess what matters most to your team.
Below, we outline key factors to help you decide.
Customer support
We recommend reviewing Trustpilot for real customer reviews to see how a VoIP provider’s customer support department handles complaints.
Pricing
Business VoIP costs can be complicated. Review and compare different VoIP pricing plans before making your choice.
Free trial
VoIP systems do not require installation work, so we recommend taking advantage of the free trials offered.
Scalability
Consider both the current needs of your business and what you may need in the future.
Uptime
Businesses rely on their phone systems. Uptime is a key metric for comparing the reliability of VoIP services.
Benefits of business VoIP solutions
The PSTN switch-off means that from 2027, telecoms providers in the UK will no longer offer landline phone systems. Instead, all business phone lines will use VoIP telephone systems.
There are three main benefits to a VoIP system that make it advantageous to upgrade your analogue telephone system before 2027.
Save money
Most businesses save money by switching from a traditional landline to a VoIP system. Enter your details above to get VoIP quotes for your business today.
Improved functionality
VoIP systems are highly flexible, allowing features such as call recording, complex call routing, and various mailbox options. Upgrade your phone systems to start using the additional features of a VoIP phone system.
Business VoIP FAQs
Our business broadband experts answer frequently asked questions on VoIP systems used by businesses in the UK.
Is VoIP cheaper than a landline for my business?
Yes, VoIP systems are typically cheaper than landlines.
Lower call charges, especially when calling abroad, are the most significant savings from a VoIP system. Even better, there’s no physical installation, so switching to a VoIP system can be completely free.
Do businesses have to use VoIP phones?
Not yet; there are still plenty of options available for traditional business landline systems. This is still the best option for properties that suffer from a slow internet connection.
However, be aware that in 2027, the UK will transition from the traditional copper landline system to internet-only calls.
💡Check out our explainer on getting business broadband without a landline.
Do you need to change your number when switching to VoIP?
No, transferring phone numbers from a landline provider or between VoIP systems is possible, so you can keep your old number.
Each VoIP system provider will have a page dedicated to porting numbers from an existing supplier. We recommend reading and understanding this before proceeding with the remainder of the system setup.
What is hosted VoIP?
Hosted VoIP simply means that the VoIP system provider uses a cloud-based server to manage and route VoIP calls.
The alternative, “non-hosted VoIP,” means that you would have VoIP system servers based on your business property. This complex process requires expertise to operate and manage the system.
For most businesses, a hosted VoIP solution is the one to go for.
Can I get VoIP with a business broadband package?
Yes, absolutely. From 2027, VoIP will be the only option for business broadband and phone packages.
The best business broadband providers already offer VoIP systems as part of their business broadband deals.