Compare Business Broadband

Compare business broadband deals

We’ll help you get the best business broadband deals by comparing the market.

Getting the right business broadband deal is essential when renewing your current contract. It’s a considerable expense, and you want to ensure you’re getting a competitive price and the best service possible.

Here’s a couple of quick links to help you get the best possible service for your business:

• The benefits of business broadband comparison
• What types of business broadband are available to compare?
• What to consider when comparing business broadband
• Get the latest business broadband deals

Under 20 users? Use our small business broadband service.

How to choose a business broadband deal

Our business broadband comparison service will quickly give you a list of available broadband deals for your company.

But to choose the best business broadband deal, you must understand your business connectivity requirements. You can then compare business broadband deals to find the best deal to meet the needs of your company.

Here, we’ve created a quick checklist so that you can choose the best broadband deal for your business.

1. Analyse your business needs and requirements for business broadband connection. Understand your broadband requirements, such as the number of employees, data transfer volume, critical applications, and desired speed. This will help you determine the necessary bandwidth and features.
2. Research providers and compare deals. Explore multiple business broadband providers, their packages, and pricing. Compare factors like speed, reliability, customer reviews, and additional features to identify providers that offer the best value for your business.
3. Check service level agreements (SLAs). Examine the SLAs offered, then look for guarantees on uptime, response times, and issue resolution. Choose a provider with a robust SLA that aligns with your business’s need for reliable connectivity and responsive support.
4. Consider your future. Evaluate the scalability options provided by each provider. Look for flexible plans that allow easy upgrades or downgrades in bandwidth as your business expands or changes. Ensure the provider can support your growth without significant disruptions.
5. Assess pricing and contract terms. Review pricing structures and contract terms among shortlisted providers. Consider the overall value for money, including speed, reliability, customer support, and additional features. Review installation fees, contract lengths, and penalties for early termination to make an informed financial decision.

Compare business broadband – FAQs

Here are the most common questions asked surrounding business broadband comparison, answered by our experts:

How can I compare business broadband customer reviews?

To compare business broadband customer reviews, research websites like Trustpilot and Which? to find specialised platforms for business broadband services. Read customer reviews and ratings for each provider.

You can also review our section on providers and then visit each provider’s website to get a feel for customer satisfaction.

Get recommendations from other businesses or professionals in your industry through industry events, networking groups, and online forums. Use social media platforms like Twitter, Facebook, and LinkedIn to find customer feedback and discussions.

What are the key features to compare in business broadband plans?

When comparing business broadband plans, there are a few key features to consider.

Firstly, check the speed offered by different plans. Higher speeds are important for tasks like uploading and downloading files, video conferencing, and accessing online applications. Make sure the plan provides sufficient speed to meet your business’s needs.

Secondly, consider the reliability of the broadband service. Look for plans with a reputation for consistent and stable connectivity. Read customer reviews and check if the provider offers service level agreements (SLAs) that guarantee uptime and provide prompt resolution of any issues.

Other features to compare include customer support, pricing, contract terms, and additional services. You can find the full list above on what to consider when you compare business broadband deals.

How can I compare business broadband reliability and uptime?

There are a few ways to compare business broadband reliability and uptime. We recommend going to our business broadband providers page and looking at their recent service history. This will give you a clear idea of how often they have outages and which locations they occur in.

The other option is to go to their review portals and see what current and past customers say about their connectivity.

How can I compare the uptime guarantee for each package?

The best way to compare the uptime guarantee for each deal is to look at the Service Level Agreement of each business broadband provider.

SLAs outline the terms and conditions of the service offered by broadband providers. Look for the uptime guarantee specified in the SLAs of each provider. The uptime guarantee represents the percentage of time the service is expected to be available without interruptions. Providers typically offer 99%, 99.9%, or even higher guarantees.

How to compare business broadband with a good SLA

When it comes to comparing business broadband, you will want a reliable service with a speedy response to downtime and disconnection.

That’s why it’s imperative to compare business broadband providers who offer great SLAs. To compare business broadband with excellent SLAs, you must:

• Research SLAs – Familiarise yourself with the concept of SLAs and their significance in the context of business broadband services.
• Evaluate uptime guarantees – Uptime is a crucial aspect of business broadband services. Check the SLAs of different providers to determine their guaranteed uptime percentage. A decent SLA should offer a high uptime guarantee, typically 99.9% or higher.
• Assess response and resolution times – A robust SLA should specify response and resolution times for service disruptions or technical issues. Look for providers that offer prompt response times, such as 24/7 support and efficient resolution processes. This ensures that any problems are addressed quickly, minimising downtime.
• Consider compensation policies – A solid SLA should include compensation policies in case of SLA breaches. Compare compensation terms offered by the different offerings to determine which offers fair compensation for any service disruptions.
• Finally, research customer reviews and reputation – Look for customer reviews and feedback on the broadband providers you are considering. This step will help you gauge their reputation and reliability.

You can compare business broadband deals above with Business Broadband Hub to ensure you get the best policy and the SLA you need.

Should I consider a static IP when comparing business broadband deals?

When comparing business broadband deals, the need for a static IP address largely depends on your specific requirements.

Here are the factors to consider when deciding whether a static IP is necessary for your business:

• Hosting Services: If your business hosts its own website, email server, or any other server-based services, a static IP address is typically required. A static IP ensures that your services are always accessible using the same IP address, making it easier for clients and customers.
• Remote Access: A static IP address can simplify the process if your business requires remote access to internal systems, such as VPN (Virtual Private Network) connections or remote desktop access. It lets you connect securely and consistently to your business network from anywhere.
• Security Measures: A static IP address can be beneficial if you plan to implement advanced security measures, such as firewall configurations or access control lists. These measures often rely on IP-based rules, so a static IP ensures that your security policies remain effective.
• Hosting Applications: If your business runs specific applications or software that require a fixed IP address for licensing purposes, a static IP is necessary to maintain uninterrupted access to those applications.

If your business has no specific requirements like those mentioned above, a dynamic IP address (where the IP address changes periodically) will likely suffice.

Dynamic IP addresses are generally less expensive and can support most business operations, including general internet access, email, and web browsing.

Can you help me compare the internet speeds offered by different business broadband providers?

Of course, we can! It is effortless to use our business broadband comparison tool. Once you have entered your postcode, you can sort your results by speed, either ‘High to Low’ or ‘Low to High’, or you can use the handy filters on the left-hand side to choose the speed range you want to compare.

Are there any tools or resources available to compare the reliability of business broadband services?

When looking at the reliability of business broadband, the best way to do this is to look at the quality of service table on Ofcoms website.

This table details the overall customer satisfaction, speed satisfaction, customers with a reason to complain, satisfaction of complaints handling process, how many complaints per 100,000 subscribers and average call handling times. This gives you a good indication of how reliable a provider is.

You can use our business broadband comparison tool to find the business broadband providers available in your area and look at reviews on the reliability of that provider in your area.

Where can I compare business broadband reviews?

A great way to compare business broadband providers is to look at what current customers are saying. Trustpilot is an excellent resource for reading the experience of verified customers.

We also recommend reading our ultimate guide to business broadband providers for more information on business broadband provider reviews.

What is priority network access?

Priority network access is when internet usage is at its peak time, and business broadband will take priority over household broadband. It’s a feature of business broadband important for operating through peak hours to ensure no interruption.

How can I get the best business broadband deal with BT?

To get the best business broadband deal with BT, start by researching the available BT business broadband plans.

Visit our BT Business broadband page for information about the plans, including speeds, data limits, and additional features.

After determining your business’s broadband requirements, compare the packages offered by BT. Consider factors such as:

• Broadband speed,
• Data limits,
• Customer support,
• Reliability, and
• Pricing.

Don’t forget to explore the option of bundling services like phone lines or cloud solutions to maximise cost savings. Additionally, read reviews and seek recommendations from other businesses to gain insights into the quality of service and customer satisfaction.

Once you have gathered all the necessary information, negotiate with BT if needed and customise a package that meets your specific requirements. Carefully read the terms and conditions of the contract before finalising any agreement.

Consider factors such as contract length, early termination fees, data usage policies, and customer support availability (SLAs). By following these steps and making an informed decision, you can secure the best business broadband deal with BT.

Are there any additional fees or hidden charges associated with business fibre broadband deals?

The exact contractual terms of business fibre broadband deals vary from one provider to another. However, here’s a list of common additional business fibre broadband charges to look out for:

• New line connection charge – Some providers charge a one-off connection fee at the start of the contract to connect your business to the fibre network.
• Router fee – Some providers charge for providing a new router at the start of a contract.
• Postage and packaging – Some providers will charge the postage costs for delivering the router at the contract’s start.
• Static IP charge – A monthly charge for guaranteeing that your IP address will remain static throughout your contract.
• Paper bill charge – If you opt to receive your monthly bills by post, your business broadband provider may charge an additional monthly fee.