The Future of Broadband Blog | BBH Insights

Broadband infrastructure is the foundation of internet connectivity across the UK, enabling access for homes, businesses, and public institutions. It comprises a vast network of fibre, copper, and co-axial cables, alongside wireless systems and satellite links, all supported by data centres, exchanges, cabinets, antennas, and more. This article explores how the core, distribution and wireless…

Many businesses rely on phone calls to serve customers, but managing them efficiently can be a challenge. Interactive Voice Response (IVR) systems help automate this process, improving response times and reducing pressure on support teams. This guide explains IVR, how it works, and how to decide if it’s right for your business. Contents: What is…

Choosing the right leased line speed is essential for keeping your business connectivity future-proof and fit for purpose. While over a dozen speed options are available, most fall into four core tiers, based on your line’s installed capacity: 100 Mbps, 1 Gbps, 10 Gbps, or higher. This guide explains each speed tier, what use cases…

SIP trunking is a service that extends the life of legacy PSTN/ISDN business phone systems by adapting them to make and receive VoIP calls over the internet. Many VoIP providers offer it to businesses that want to avoid a full overhaul of their phone systems, while still benefiting from VoIP’s lower rates and preparing for…

A point-to-point (P2P) leased line is a private, high-speed connection between two business sites, perfect for secure, reliable data transfer that avoids the public internet. This article explains how P2P leased lines work, how they are installed and cost, and why it’s the gold standard for site-to-site connectivity. Contents: Point-to-point leased line vs leased line…

What do you do when your business site needs Ethernet-grade connectivity, but you’re stuck in a fibre dead zone? Enter Ethernet in the First Mile (EFM): a solution that delivers dedicated, symmetrical broadband over legacy copper infrastructure, with native integration into parent company Ethernet WANs. This guide covers how EFM works, when and where it’s…