Gigaclear broadband

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Gigaclear delivers full fibre broadband to homes and businesses in rural communities across southern and central England, using its own fibre infrastructure rather than relying on the Openreach network. Its network currently covers more than 20 counties, including Oxfordshire, Gloucestershire, Northamptonshire, Berkshire, Buckinghamshire, Essex, Devon and Somerset.

Gigaclear continues to expand through commercial builds and the Gigabit Broadband Voucher Scheme, with new deployments planned across the South West, Midlands and Yorkshire.

Our expert guide focuses on Gigaclear’s business broadband services, features, pricing and how it compares with other UK business broadband providers.

How to contact Gigaclear broadband

Let’s take a look at how you can reach Gigaclear’s customer service team for support:

Gigaclear broadband contact number

To contact Gigaclear’s customer service team, call 01865 591 131. They are available Monday to Friday 8 am -7 pm, Saturdays 9 am – 5.30 pm and bank holidays 10 am – 5 pm.

Gigaclear broadband customer login

Gigaclear provides two account login options depending on your customer account type. Customers whose account number begins with “G” use this customer portal, while customers with other account numbers access their accounts through this customer portal.

Gigaclear live chat

You can contact Gigaclear by clicking on the live chat link on the right-hand side of any webpage.

What business broadband connections do Gigaclear use?

Gigaclear only delivers broadband in the towns and rural areas where it has built its own fibre network.

Below are the connections they offer to business customers:

Full fibre business broadband

All Gigaclear business broadband services are delivered using full fibre business broadband connections, with no reliance on copper phone lines. Business packages typically offer speeds from 100 Mbps up to around 900 Mbps, depending on location.

These services provide symmetrical upload and download speeds, low latency, and reliable connectivity, cloud platforms and video conferencing.

Enterprise business broadband

For larger organisations, Gigaclear also offers enterprise full fibre connections with bespoke configurations and capacity available up to 10 Gbps.

These connections are designed for businesses that require higher bandwidth and dedicated support for activities such as business VoIP phone systems.

Gigaclear broadband features

Our experts have evaluated the key features of Gigaclear’s business broadband services.

Business broadband router

Gigaclear supplies the Linksys Velop mesh WiFi system with its full fibre broadband packages. This Intelligent Mesh WiFi system uses multiple nodes to extend wireless coverage. Businesses can also create a secure guest WiFi network, allowing visitors to access the internet while separating access to the local area network.

Cybersecurity

Gigaclear broadband services include standard business broadband cybersecurity protections such as password-controlled access and network encryption. Businesses with more advanced security requirements can deploy their own firewalls or additional cybersecurity software.

Static IPs

Gigaclear offers static IP addresses for business customers who require a fixed internet address. This can support services such as remote access, VPN connections, or hosting internal systems over a business broadband connection.

Gigaclear reviews

Gigaclear holds an excellent Trustpilot rating of 4.8, reflecting consistently positive feedback from customers across its rural full fibre network. While many reviews relate to residential services, comments on installation quality, network reliability and customer support are equally relevant for businesses considering Gigaclear broadband.

Pros

Fast full fibre speeds: Customers frequently highlight the performance of Gigaclear’s full fibre network, with symmetrical upload and download speeds that support cloud platforms, remote working, and other business applications.
Professional installation: Reviews often praise Gigaclear’s installation teams, particularly in rural areas where fibre infrastructure has only recently become available. Customers report clear communication during the business broadband installation process.
Reliable connectivity: Many users report stable connections once installed, with full fibre infrastructure providing consistent performance compared with older copper-based broadband services.

Cons

Limited coverage: Gigaclear only provides broadband in locations where it has built its own fibre network. Businesses outside these areas will need to consider alternative business broadband providers.
Rural deployment timelines: Because Gigaclear focuses on rural communities, some customers report waiting periods while new fibre infrastructure is built before service becomes available.

How much is Gigaclear broadband?

Gigaclear does not publicly list standard business broadband prices on its website. Pricing typically depends on the package selected, location and installation requirements, so businesses usually need to request a quote.

Because Gigaclear only operates in areas where it has built its own fibre network, not all businesses will be able to access these services.

For tailored assistance, enter your details on our business broadband comparison page to speak with our broadband experts, who can help review Gigaclear broadband alongside other providers available in your area.