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Business VoIP Solutions
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Compare business VoIP phone systems
A VoIP phone system offers more than just an upgrade from traditional landlines. You gain flexibility, scalability, and advanced features that support how modern teams work. To help you choose the right system, we make the process simple:
Your requirements
Enter a few key details above about your business, including your address and the number of business phone line users.
Speak with an expert
Review tailored quotes and speak with our VoIP experts to explore the options that fit your business needs.
Sign up
Choose the best deal, sign up, and enjoy the benefits of a modern, cost-effective VoIP phone system.
Why use us for your business VoIP solutions
Choosing the right VoIP solution can transform the way your business communicates. We combine expert advice with access to trusted providers, helping you unlock a system that’s reliable, cost-effective, and built around your needs.
Trusted providers
We partner with reputable VoIP suppliers, ensuring you get high-quality service and great value.
Expert advice
Speak with our VoIP experts, who understand your business needs and will help you choose the perfect system.
Hassle-free
Our team makes the transition straightforward by supporting you through every step of the deployment process.
Benefits of business VoIP solutions
The PSTN switch-off means that from 2027, UK telecoms providers will no longer support analogue landlines. All business phone lines will need to run on VoIP. Moving early ensures your business avoids disruption and lets you take advantage of the benefits VoIP already offers.
Cost saving
Most businesses reduce their monthly phone bills by switching to VoIP. Calls are routed over the internet, making them cheaper than traditional landline calls, especially for long-distance and international communication.
Easy upgrade
With VoIP, there’s no need for new physical phone lines to be installed. If your business already has a reliable business broadband connection, moving across is quick and straightforward. New users and features can be added instantly without waiting for engineers.
Improved functionality
VoIP systems provide far more than just voice calls. From call recording to advanced call routing and CRM integrations, VoIP gives your business tools to improve efficiency and customer experience.
Business continuity
Because VoIP runs over a business broadband connection, calls can be managed from anywhere. In the event of office disruption, staff can continue to make and receive calls from other locations or devices, keeping your business connected.
Scalability
VoIP grows with your business. Whether you need to add new users, connect multiple sites, or access more advanced features, scaling up is simple and cost-effective without complex installation.
Future-proof technology
With traditional lines being phased out, VoIP ensures your business is ready for the future. Regular updates and evolving features mean your phone system will always meet modern communication needs.
Small business VoIP solutions and phone systems
Small business VoIP solutions provide affordable and flexible communication without the limitations of traditional phone lines.
Whether you run a start-up or an established SME, VoIP systems for small businesses give you lower call costs, advanced features, and the ability to work from anywhere.
Choosing the best VoIP for small business ensures your phone system supports growth while keeping costs under control.
Why VoIP works for small businesses
Lets look at the key reasons why small businesses use VoIP.
Lower running costs
VoIP systems reduce monthly bills by routing calls over the internet. Small businesses benefit from affordable packages and cheaper rates for long-distance or international calls.
Scales as you grow
The best VoIP for small businesses is designed to expand easily. Add users or features as you need them, so your system always matches your business needs.
Work from anywhere
VoIP systems for small businesses make flexible working simple. Employees can take and manage calls from any device, keeping your team connected wherever they are.
What’s included in a business VoIP phone system
A business VoIP phone system typically comes with everything you need to get started immediately. While advanced VoIP features and integrations can be added later, most business VoIP providers include a core set of tools and services in their standard packages.
Here’s what’s typically included:
Phone numbers and extensions
Most business VoIP providers supply local, national or non-geographic numbers, along with user extensions and direct-dial options.
Cloud-based phone access
Access your phone system from anywhere using desktop or mobile apps. VoIP systems support flexible working and allow teams to stay connected.
Voicemail and call forwarding
Standard features include voicemail-to-email, call forwarding and basic routing. These tools help you manage calls smoothly even when staff are unavailable.
VoIP analytics and monitoring
Many systems now include basic VoIP analytics, helping you track call volumes, user activity and missed calls. This is useful for spotting service gaps or customer service trends.
Admin portal and user controls
An online portal is typically provided to manage users, set call routing rules, and monitor system activity. Some include business VoIP integration with CRMs as part of the setup.
Customer support
Most packages come with access to basic customer support, with options to upgrade to premium service tiers if required.
How to choose the right VoIP system for your business
Finding the right VoIP system starts with understanding how your business communicates. The right choice ensures you get the features you need without paying for what you don’t. Here are the three key factors to consider:
Number of users
Work out how many employees need access to the VoIP system. Consider both current staff and future growth, so you choose a system that can scale easily as your business develops.
Features requirements
Review the full range of VoIP features and decide which are essential for your day-to-day operations. This ensures you select a system that supports productivity without unnecessary extras.
Call volumes and types
Look at your typical call traffic, including peak times and the types of calls you make (internal, customer service, international). The best VoIP systems for business include your standard usage as a fixed monthly cost.
Best VoIP solution for businesses
There’s no single VoIP system that suits every company. The best VoIP solution is the one that matches your budget, communication needs, and future growth plans. To help you decide, here are the core factors that make a great VoIP system:
Customer support
Reliable customer service is essential. Look for providers with strong reputations for resolving issues quickly and offering expert guidance when you need it most.
Pricing
Business VoIP costs vary widely, so review plans carefully. The best VoIP solutions offer transparent pricing and packages that fit your call volumes and budget.
Free trial
Most VoIP systems can be set up instantly, with many systems offering a free trial. Testing the system first helps you check call quality, features, and usability before committing.
Scalability
A strong VoIP solution grows with your business. You should be able to add users, lines, or advanced features without disruption or costly upgrades.
Uptime
Your business phone system must be dependable. Look for providers that offer high uptime guarantees (ideally 99.9% or above) to keep your communications running smoothly.
Advanced features
From call routing and voicemail-to-email to CRM integrations and analytics, advanced features are what set the best VoIP systems apart. Choose a solution that supports how your team works.
Business VoIP FAQs
Our business broadband experts answer frequently asked questions on VoIP systems used by businesses in the UK.
Is VoIP cheaper than a landline for my business?
Yes, VoIP systems are typically cheaper than landlines.
Lower call charges, especially when calling abroad, are the most significant savings from a VoIP system. Even better, there’s no physical installation, so switching to a VoIP system can be completely free.
Do businesses have to use VoIP phones?
Not yet; there are still plenty of options available for traditional business landline systems. This is still the best option for properties that suffer from a slow internet connection.
However, be aware that in 2027, the UK will transition from the traditional copper landline system to internet-only calls.
💡Check out our explainer on getting business broadband without a landline.
Do you need to change your number when switching to VoIP?
No, transferring phone numbers from a landline provider or between VoIP systems is possible, so you can keep your old number.
Each VoIP system provider will have a page dedicated to porting numbers from an existing supplier. We recommend reading and understanding this before proceeding with the remainder of the system setup.
What is hosted VoIP?
Hosted VoIP simply means that the VoIP system provider uses a cloud-based server to manage and route VoIP calls.
The alternative, “non-hosted VoIP,” means that you would have VoIP system servers based on your business property. This complex process requires expertise to operate and manage the system.
For most businesses, a hosted VoIP solution is the one to go for.
Can I get VoIP with a business broadband package?
Yes, absolutely. From 2027, VoIP will be the only option for business broadband and phone packages.
The best business broadband providers already offer VoIP systems as part of their business broadband deals.