Louise Horscroft - Business Broadband Specialist

Louise Horscroft

Louise joined Business Broadband Hub in 2022 and has worked in the Business Utilities industry for the past 9 years and is an expert in business broadband. Having worked for a large broker as the head of customer services and retention she developed a keen understanding around the complexities of the business broadband world.

VoIP monitoring for business

VoIP monitoring helps businesses track the performance of their business VoIP phone systems and the networks that support them. By collecting data on VoIP call quality, network traffic, and system health, monitoring tools make it easier to detect issues early and maintain reliable communication. While VoIP monitoring focuses specifically on voice traffic, it is often…

The Community Fibre network: Speeds, availability and infrastructure

Community Fibre is one of the UK’s fastest growing full fibre broadband networks, with a strong focus on urban connectivity and 100% full fibre infrastructure. Its network supports broadband speeds of up to 10 Gbps, significantly higher than the fastest widely available services on the Openreach network. This guide explains who Community Fibre is, how…