Compare VoIP phone systems
The business world is transitioning from traditional phone systems to modern VoIP systems. VoIP systems are great, but there are many factors to consider when comparing VoIP systems for your business.
Here’s our comprehensive guide to comparing VoIP systems.
What is a VoIP phone system?
VoIP stands for Voice over Internet Protocol, an acronym that offers little explanation but is widely used in the telecoms industry.
Put simply, a VoIP phone system is a phone system that uses a broadband network instead of a phoneline network. Skype is a VoIP provider you’ll likely be familiar with.
A traditional telephone uses a Victorian-era national copper cable network to connect one caller to another. VoIP offers a cheaper, more flexible service and is the future of telephones.
In 2025, the UK will transition away from the traditional telephone systems, and all businesses will use a VoIP system.
How does a VoIP system work?
In a VoIP phone system, you can make calls from many devices, including your laptop, smartphone or a physical VoIP desk phone. Your device will convert audio from your microphone into a digital message.
Your device sends this digital message to your cloud-based VoIP service provider using broadband or another internet connection. Your VoIP provider will route and connect your call to either a traditional phone or another VoIP device in a process that takes only milliseconds.
The VoIP system will route your call seamlessly with other VoIP devices or traditional phone lines. With a gigabit broadband connection, you won’t notice any difference from using a conventional phone line.