Archives for Blog

Cloud-native WANs are an all-in-one service that delivers wide area networking capabilities from the cloud, without on-site infrastructure or manual setup. They combine key cloud-based technologies like SD-WAN, SASE, ZTNA and FWaaS into a single managed service, designed for businesses that rely heavily on remote users and cloud apps. In this article, we’ll break down…

VLANs are the hammer and chisel of local area network administrators. It’s a foundational tool for shaping how traffic flows within a business site. Whether separating teams, securing sensitive systems, or prioritising real-time communications, VLANs give businesses precise control over network traffic without the cost or complexity of additional hardware. This article explains how VLANs…

For many UK businesses, reliable phone communication remains essential for staying connected with customers, partners, and suppliers. A multi-line phone system provides the structure and features needed to handle high call volumes efficiently, present a professional image, and support flexible or remote working. This article explains how these systems work, the types available and why…

Broadband infrastructure is the foundation of internet connectivity across the UK, enabling access for homes, businesses, and public institutions. It comprises a vast network of fibre, copper, and co-axial cables, alongside wireless systems and satellite links, all supported by data centres, exchanges, cabinets, antennas, and more. This article explores how the core, distribution and wireless…

Many businesses rely on phone calls to serve customers, but managing them efficiently can be a challenge. Interactive Voice Response (IVR) systems help automate this process, improving response times and reducing pressure on support teams. This guide explains IVR, how it works, and how to decide if it’s right for your business. Contents: What is…

Choosing the right leased line speed is essential for keeping your business connectivity future-proof and fit for purpose. While over a dozen speed options are available, most fall into four core tiers, based on your line’s installed capacity: 100 Mbps, 1 Gbps, 10 Gbps, or higher. This guide explains each speed tier, what use cases…